Is the free plan really free?
Yes, and it isn't stripped back. You get the full back-office, the automated emails, fully white-label galleries, zero commission and the lead widget. You never pay extra for the tools you run your studio on. Pro gives you more room, plus the extras that pay you back. That means more storage (20 GB versus 1 TB) and more galleries live at once (two versus unlimited). It also means longer version history (roll back your last publish on free, keep as many versions as you like on Pro), your own domain on galleries, and the Vault rev-share, which only Pro earns. There's no card and no trial clock.
Does your name appear anywhere my clients can see?
In two places, and only where it has to. Every gallery footer has a privacy link. The policy behind it names the business operating the software, because privacy law requires the operator to be named. Tellisto also sells the Vault keepsake, not you, so a client who buys one sees our name at the checkout and on their card statement. Everywhere else, on every plan, your clients only see your studio.
What's the catch with the free plan?
There isn't one. Pro subscriptions pay for Tellisto, including the free plan. We'd rather you start free and upgrade when you need more room than pay for room you don't use yet.
Do I need an ABN or NZBN to publish my first gallery?
No. On the free plan you verify your studio once, with either of those or with a $1 card authorisation that's released straight away and never charged. Pro accounts are automatically verified by their subscription payment.
Is there a free trial of Pro?
No, because the free plan does that job and it doesn't expire. It has the whole back-office, the automations, the white-label galleries and zero commission. You can run your studio on it for as long as you like. Go Pro when you need the extra room. You don't need Pro to find out whether Tellisto suits you.
What happens if I hit the free plan's limits?
Your live galleries stay live and your data stays yours. You just can't add more until you make space or upgrade. The free plan limits how much you store and publish, not the tools you run your studio with. When a client vaults a gallery, it stops counting against your space, so you never have to delete a paid-for keepsake to make room. If you're hitting the limits, your business is busy, which is a good problem to have. Pro is built for that stage, with unlimited live galleries, 1 TB of storage and the Vault rev-share paying you back. We grow when you do.
What exactly is the Founding 25?
The first twenty-five photographers to go Pro lock in $25 a month for as long as they keep their subscription. That's less than a third of the standard $79. It isn't transferable, and a refund in the first 30 days returns the spot for the next photographer. Once the twenty-five spots are taken, the offer closes. Tellisto is brand new, and these twenty-five are backing it before any reviews exist. The price is my thank-you for that, and they owe nothing in return.The first twenty-five photographers to go Pro locked in $25 a month for as long as they keep their subscription. All twenty-five spots are now taken, so the offer is closed. The price was my thank-you for backing Tellisto before any reviews existed. I read everything they send me, and a fair bit of what gets built next will come from them.
How does the Client Vault pay me?
When you deliver a gallery, your client can choose to keep it in the Vault for as long as they like. It costs from $10 a year, depending on size. On Pro, you earn about half of every renewal, year after year. Your billing page shows what you've earned and what's coming next. On the free plan clients can still vault their galleries, but the rev-share is only on Pro. The offer is safe to make under your name. If a client changes their mind within 30 days, they get their money back through a page with your branding.
Will my price go up later?
If you're one of the Founding 25, no. Your $25 is locked for as long as you keep your subscription, and I've signed a dated pledge saying so. For everyone else, $79 is the price and I have no plans to change it. If it ever did change, you'd hear it from me well beforehand, not as a surprise on an invoice. You'd have the whole notice period to decide what suits you. Two things stay the same regardless: zero commission on your sales, and a free tier that stays free.
What happens if I cancel?
Cancelling Pro moves you back to the free plan. It doesn't close your account. It's one click in your settings, and nothing is deleted or unpublished. Every live gallery stays live, even if you're over the free limits. Those limits only stop you publishing or uploading anything new. You stop earning the Vault rev-share on future renewals (it's a Pro feature), and anything already earned is still yours.
And if I want to leave entirely?
You can take your data any time, without giving a reason. Clients, leads and bookings export to a spreadsheet from settings, whether you're leaving or not. A one-click export of all your records, invoices included, is in Settings under Plan & billing. Your photos download from each gallery at full resolution. Closing your account takes one email, and we do it with you, files included. Anything you've earned from the Vault is paid out. There's no exit interview, and we hold nothing back.
What about my clients' Vaults if I leave?
They belong to your clients, so they stay. Any gallery a client has paid to keep stays safe at the same address it always had, whether or not you're still with us. Your leaving never costs a client their photos.
How does this compare to what I pay Pixieset, Pic-Time, ShootProof or Studio Ninja?
Usually less. Tellisto is one subscription for galleries and the back office, where you'd often pay for two, and there is no commission on prints or the Vault. The comparison pages go through each platform: which features match up, where the other tool is better, and what Tellisto doesn't do yet.
How is my account protected?
Sign in with passkeys or add an authenticator app, with recovery codes if you lose your phone. Client galleries use unguessable links, and you can PIN-protect any of them.