Are these proper tax invoices, or just nice-looking PDFs?
Proper ones. Each studio's invoices are numbered in order. In Australia, GST is calculated and rounded the way the ATO specifies. In New Zealand, it's 15% with your IRD number on the invoice. A business invoice over $1,000 includes the extra recipient details it needs. We built them as tax documents first and made them look good second, because that's the order your accountant cares about.
Do you take a cut of my invoices?
No. We take zero commission, on every plan, always, however your client pays. With PayID or bank transfer, nothing sits in the middle, so what the client sends is what you get. Card is the only payment method with a cost, and that fee is the card network's, not ours. We don't add a cent to it.
Can my clients pay by card?
Yes. Connect your Stripe account and you can switch on card payments for each invoice. Know this before you start: the processing fee comes out of what you receive, and current Australian rules don't let you add it back as a surcharge. So build it into your prices. If your rates already include the fee, card payments cost you nothing extra, the same way your rates already cover editing time. Anything a client pays by PayID is then a small bonus, because PayID costs you nothing. Tellisto takes nothing on either. Card isn't offered in two cases. One is when you haven't connected Stripe. The other is an invoice on a payment plan, because a card charge takes the whole invoice at once. In both cases your invoices use PayID and bank transfer, as they did before.
Do I need an ABN or NZBN?
Yes, one of the two. A tax invoice has to name a real business, so you need your ABN in Australia or your NZBN in New Zealand to send one. Add it once and every invoice you send is compliant from the first. Registering for GST is a separate question, and you don't need to be registered.
What if I'm not registered for GST?
Then Tellisto leaves GST off. You still need an ABN or NZBN to send an invoice, but GST registration is separate. An unregistered sole trader can send correct invoices today, with the right tax treatment on each line. Turn GST on the day your registration comes through.
Can I send a quote first?
Yes, and the quote does more than show a price. Build it straight from the enquiry and send it. When the client accepts or pays it, Tellisto sets up the job for you. The enquiry becomes a client, the booking is created, and the first invoice is made with it. Turning a yes into a real job in your diary usually takes an evening. Here it takes one confirmation.
Can a client pay a big job off over time?
Yes. Put the invoice on a payment plan and it splits into scheduled instalments. Switch on reminders and Tellisto chases each one, so you're not the person chasing every month. That can be the difference between a wedding couple saying yes now and saying maybe. Instalments are paid by PayID or bank transfer, so a plan costs you nothing in processing fees. Card isn't offered while a plan is running, because a card charge takes the whole invoice at once. If you link the gallery to the invoice, the last instalment releases the photos. You don't have to watch your bank account on a Sunday night to know when to send them.
Can I hide the individual prices from my client?
Yes, on any invoice. Keep the descriptions and show a single total, so your client sees the job, not a list of prices to argue over one by one. Your own copy still shows every line, and the tax treatment is the same either way.
Someone paid me in cash on the day. Does that break anything?
No. Record the payment against the invoice and the balance updates like any other payment. If you record it against the wrong invoice, you can remove it again. Payments sometimes arrive in odd ways or get recorded in the wrong place, and the software should let you fix that.